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Client's Charter

We, the staff of the Faculty of Civil Engineering & Technology (FKTA), Universiti Malaysia Perlis, pledge to uphold the highest standards of service in producing skilled professionals, advancing research, and delivering excellence to meet the expectations of our stakeholders. Our commitment includes:

  1. Providing a Conducive Teaching and Learning Environment - Creating a supportive, inclusive, and innovative educational atmosphere to encourage intellectual growth, critical thinking, and the holistic development of students.
  2. Enhancing Research Capabilities - Offering state-of-the-art facilities and resources to support cutting-edge research aligned with national and global development goals.
  3. Delivering Outstanding Services - Ensuring quality in human resource development, professional training, and knowledge dissemination to contribute positively to the industry and community.
  4. Ensuring Welfare and Safety - Promoting the well-being, safety, and inclusivity of all staff and students through comprehensive policies, support systems, and engagement initiatives.
  5. Fostering Collaborative Opportunities - Strengthening partnerships with industries, government agencies, and academic institutions to drive innovation and address engineering challenges.
  6. Upholding Integrity and Professionalism - Ensuring transparency, ethical practices, and a customer-focused approach in all our interactions and operations.

Through these commitments, FKTA aims to be a leader in shaping sustainable solutions and developing competent individuals who can contribute to society and the global engineering community.

Quality Objective

UniMAP is committed to achieve:

Quality Objective 1
Graduates obtain a CGPA of 3.00 and above in each convocation:

  • 40% for Engineering Programmes
  • 60% for Engineering Technology Programmes
  • 95% for Technology Programmes
  • 90% for the Communication Programmes and Business Programmes
  • 60% for Diploma in Engineering Programmes

Quality Objective 2

75% of lecturers with PhD qualification or its equivalent

Quality Objective 3

Ratio of academic staff to undergraduates:

  • 1:20 for Engineering Programmes
  • 1:15 for Engineering Technology Programmes
  • 1:15 for Technology Programmes
  • 1:25 for Business Programmes
  • 1:25 for the Communication Programmes (Theory)
  • 1:15 for the Communication Programmes (Practical)

Quality Objective 4

Satisfaction Index annually:

  • Student Satisfaction 80%
  • Staf Satisfaction 85%

Quality Objective 5

30% of the minimum number of the required academic staff (based on staff: student ratio of 1:20 for each engineering programme in the faculty) are registered as Professional Engineer (PE) or equivalent

Quality Objective 6

60% of active academic staff are involved as Main Researchers in research projects